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Hospice Referral Process:
How to Refer a Patient to Hospice

The hospice referral process helps connect patients with life-limiting illnesses to comfort-focused care and support. Understanding how to refer a patient to hospice ensures timely access to symptom management, emotional support, and caregiver resources. 
 
Healthcare professionals, including physicians, nurse practitioners, case managers, discharge planners, and social workers, can make a hospice referral when a patient may be eligible for hospice care. Referrals can occur at any point during a serious illness, allowing the hospice team to evaluate the patient’s needs and determine eligibility. 

How to Make a Hospice Referral

Step 1: Initial Patient Assessment

The first step in the hospice referral process is evaluating whether a patient may be eligible for hospice care. 
 
Healthcare professionals should review the patient’s medical records, including diagnoses, treatment history, recent hospitalizations, and disease progression. The goal is to determine whether the patient has a life expectancy of six months or less if the illness follows its expected course. 
 
After assessing clinical eligibility, providers should evaluate the patient’s physical, emotional, and psychosocial needs. Discussions with patients and families can help identify care goals, symptom burdens, caregiver challenges, and support needs that hospice services can address. 
 
If hospice may be appropriate, healthcare professionals can contact Samaritan to discuss the patient’s needs and begin the referral process. Samaritan’s team can assist with eligibility evaluations and answer questions from providers, patients, and families. 

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Step 2: Insurance Verification and Coverage Review

Once a referral is made, Samaritan  verifies insurance coverage and reviews available benefits. 
 
For many patients, hospice care is covered through the Medicare Hospice Benefit, which includes physician services, nursing care, medications related to the terminal diagnosis, medical equipment, supplies, and bereavement support. Medicare remains the primary payer for hospice services for eligible beneficiaries. 
 
Patients may also receive hospice coverage through Medicaid programs, although benefits can vary by state. Hospice providers work closely with families to explain available coverage and eligibility requirements. 
 
Private insurance plans often include hospice benefits as well. Coverage details, network requirements, and authorization processes differ among insurers, making verification an important part of the referral process. 
 
Samaritan’s admissions team helps families navigate coverage details and coordinates any necessary documentation, helping reduce administrative burdens and prevent delays in care. 

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Step 3: Admission Timeline

After eligibility and coverage are confirmed, Samaritan coordinates a timely admission based on the patient’s needs. 
 
For patients experiencing a rapid decline, uncontrolled symptoms, or discharge from a hospital or healthcare facility, Samaritan can often expedite the admission process and provide urgent hospice support when needed. 
 
The Samaritan team works closely with referring providers, patients, and caregivers throughout the transition to ensure continuity of care and a seamless hospice experience. Once admitted, patients receive an individualized care plan developed by an interdisciplinary team (including Certified Physicians, RNS, Certified Home Health Aides, Spiritual Support Counselors, Social Workers, and complementary therapists)dedicated to supporting both the patient and their loved ones. 

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Why Timely Hospice Referrals Matter

A timely hospice referral process can give patients and families more time to benefit from the comprehensive support hospice provides. Early involvement allows patients to receive expert symptom management, emotional support, and personalized care focused on comfort and quality of life. It also helps families access caregiver education, guidance, and resources before a crisis occurs. 

Unfortunately, many patients are referred later than they could be. According to the National Hospice and Palliative Care Organization, 75% of Medicare hospice patients received hospice care for 79 days or less. Many families wish they had started hospice sooner once they see the quality-of-life improvements. 

By connecting patients with hospice services earlier, healthcare providers can help reduce stress, improve comfort, and ensure patients and their loved ones receive the support they need throughout the end-of-life journey. 

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Refer a Patient to Hospice Today

Making a hospice referral early gives patients and families access to the support they need most. Call us today  or submit a patient referral form to answer questions, evaluate eligibility, and facilitate a seamless transition to compassionate end-of-life care. 

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 (856) 596-1600 

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